entheos Interview: Introduction to Appreciative Inquiry

An Interview with Shannon Polly, MAPP and Kathryn Britton, editor of Positive Psychology News Daily en*theos International Day of Happiness Virtual Conference Kathryn: Good morning Shannon, thank you for joining me here we are in celebration of world happiness day. Before we jump into your topic, Appreciative Inquiry, could you tell us a bit about yourself? Martin Seligman with Shannon Polly Shannon: Sure, thanks for having me Catherine. I am a positive psychology practitioner, I’m a coach, a facilitator, trainer, speaker and I live in Washington DC. I have my own consulting company call Shannon Polly and Associates and I also found an organization called Positive Business DC and our mission is to increase the tonnage of happiness starting in the nation’s Capitol, but not limited to the nation’s Capitol, so my passion is around helping individuals and organizations learn how to flourish by using training and positive psychology practices. Kathryn: Alright thank you, so tell us a little bit about…

Cognitive Bias: Bandwidth Bias

Part 6 in our “Cognitive Bias and Leadership” On our January 16, 2013 blog, I gave an overview of cognitive bias (our tendency to filter information through our own past experiences, likes, and dislikes) and surmised that it can lead to judgments that are faulty.  We have been exploring how these biases affect the ability to lead and make good decisions. In the 6th in our series, I wanted to talk about Bandwidth Bias.  This is the tendency to go with the crowd.  It can also be called “groupthink” and when it turns negative, it can be a “mob mentality.”   And this can happen in groups large and small.  It can happen in your family, in your department or team at work, or across an entire culture. Why does this happen? We like to conform.  We like to fit in.  Consider the famous experiments by Solomon Asch, psychologist from the 1950s, who conducted experiments where participants were part of vision exercise where they had…

How to Be (and Measure) Happy at Work

Have you ever tried speaking to a tough crowd?  How about teaching positive psychology to engineers? Jocelyn Davis, of Nelson Hart LLC (@nelsonhartllc) has done just that at the University of Maryland for the last eight years.  So she knows a tough audience.  She shared the example on our webinar that often moves her students.  Imagine that you had a high performance automobile and you ran it for weeks or months in the red zone.  (At this point she says her students have their eyes wide open.)  What would happen to the car?  At some point it would no longer be a high performance car.   You’d have to take it off the track.  Students quickly grasp the analogy that you cannot burn yourself out at work – long hours with no breaks or no vacations, and still be ‘high performance’…

Good Space Energizes and Motivates

This is unlikely a surprise – we feel better when we are in better environments.  And this absolutely applies to our workspaces.  Well, Marcia Moran and I got to see some interesting samples of great workspaces on Monday night when we went to a fun event sponsored by DesignLab.  Their idea was to hold a contest for architects and have them give people a “glimpse into the future of office space.”  Vornado, the landlord, gave six different firms suites on a single floor in Crystal City.  Then, they invited the community in to tour the space and vote on their favorite suite. Each impressive space was built out and designed by the following firms: RTKL, FOX, OTJ, Perkins & Will, Smith Group, and VOA.  Right away we saw a of “infographic style” drawing on a white board that really captured much of why good space matters when thinking about Positive Business – happier employees translates to a positive impact on morale, culture and even the bottom line.…

Illusion of Control Bias and Related Leadership Snafus

Part 5 in our “Cognitive Bias and Leadership” On our January 16, 2013 blog, I gave an overview of cognitive bias (our tendency to filter information through our own past experiences, likes, and dislikes) and surmised that it can lead to judgments that are faulty.  We have been exploring how these biases affect the ability to lead and make good decisions. In the fifth in our series, I am expanding on the Illusion of Control Bias – the tendency to overestimate your degree of influence over external events. The classic example is gambling…think someone who is convinced they have a system for choosing the right random Keno or lottery numbers. This cognitive bias is a particularly interesting bias to me because unlike other biases, this one has an interesting upside.   It can encourage people to take responsibility or to act on something they otherwise wouldn’t. Consider entrepreneurship, which requires real risk taking – the chances of…

A Memory of Chris Peterson*

 *Note:  Dr. Chris Peterson was a professor of psychology at the University of Michigan and one of the founders of the field.  In addition to being a beloved teacher, he was also one of the 100 most cited psychologists in the world.  He passed away in October of 2012.  His birthday was today. I loved the way Chris’ voice rumbled in the back of his throat like an oncoming train.  I loved the way he would look up and to the left and say ‘um’ at the end of every phrase, as if searching for the perfect way to convey his thought.  And I loved the way he would lean back against the chalkboard, rest his hands on his stomach and consider every question from a student as if it was a brilliant one. He was a moral compass as…

How to Be Relevant in Today’s Workplace

Few would argue that job functions have changed rapidly in the past several years. New technologies (like social media) have disrupted the marketing discipline. The push to do more with less has caused companies to merge job functions. The list of changes are seemingly endless. Whether you’re a new college graduate, in mid-career, or even planning to leave the workforce in the next 5-10 years, you probably need to brush up your skill set in order to keep pace with the demands of your employer or potential employer. A lot of people expect their companies to provide the training they think they need. While employer-provided training is useful, it’s only part of the story. According to Halelly Azulay, author of Employee Development on A Shoestring and founder of TalentGrow LLC, only 10% of professional training happens in the workplace. Another…

Upcoming Meetup: Employee Development on a Shoestring

“Doing more with less” has become a common phrase in the workplace and often has a negative connotation… but it doesn’t have to. Working within constraints nudges people to look for creative solutions, and thus is the focus of Positive Business DC’s February 11 Meetup featuring Halelly Azulay, author of Employee Development on A Shoestring. While classroom and online training are popular and first-in-mind development methods, they can be costly and complex. In addition to possibly being out of reach for budgetary and cost-to-productivity reasons, classroom and online training may not be the only or the best way to address learning needs even when they are available. Employee Development on A Shoestring explores other, non-training ways to develop employees on a tight budget. During the Meetup, Azulay will share the pros and cons of various non-training development methods, consider the…

FRE to Profit from The Positive

For those of you who are thinking that there’s a typo in the title… it’s actually not a mistake. On Tuesday, Margaret Greenberg and Senia Maymin shared insights on how to get more in done 2014 without working more hours. The webinar, entitled Profit from The Positive, took some pages from their book (same title, small pun intended). Attendees gained three practical tools based on the science of Positive Psychology they could apply right away: •  Trick yourself into getting started •  FRE •  FLOW Surprisingly, although Americans work 8 hours longer than their German counterparts each week, we are not more productive. Even with the technological advancements that have happened in the last 50 years, we have gained only a single hour of ‘extra’ time each day to do… well, whatever. It seems like we’re busy. And we are.…

14 Things to Make You Happier and More Productive in 2014

We wanted to give you something that would help make your life a little better next year.   Keep these things in mind when you are crafting your New Year’s Resolutions.   Give something away.  It makes you happier than buying something for yourself.  College students were given money to either give away or spend on themselves.  Guess which group was happier.  When we buy stuff, we always think it will make us happier, for a longer period of time, than it actually does.  Think – what did you give for the holidays versus what did you get? Give an experience.  If you are going to give something away, research shows that giving someone an experience versus a thing you can hold, makes people happier.  It also makes people happier to be with others (even if you are an introvert).  For example I gave…

10 Tried and True Methods for Increasing Well-Being

Since the dawn of late night television, everyone is working on their top 10 lists.  Here is one list that is here to stay.  Scientifically proven ways to make you happier. 1. Find Your Flow.  If you can get ‘in the zone’ during your work day, it will not only make you more productive…it will make you happier.  Think about your task and if it is a balance between challenge and your skill level.  Easy way to adjust – either increase the challenge (make a game of how fast and accurately you can write that memo) or increase your skill level (learn Prezi before creating your next presentation). 2. More Good Than Bad.   Research shows what we know instinctively to be true.  That ‘bad is stronger than good’.   When something bad happens we focus on it more.  It impacts us to a greater degree.  Good things…

Positive Business Conference

Positive Business Conference Set for May 2014 at U-M Ross   Yes, there is such a thing as positive business. Business can, and should, be a force for good. That’s the thinking behind the Ross mission of developing leaders who make a positive difference in the world.  U-M Ross has led the field of positive organizational studies for decades. Now the school is set to share that knowledge and showcase executives who are putting it to practice at the first-ever Positive Business Conference. The event will be held at Ross May 15-17, 2014, and will share the latest trends, research, and results in positive business, a burgeoning management field. Executives from Whole Foods Market, Procter & Gamble, and Ford Motor Company will outline how positive business strategies are impacting employees and profits—both for the better. Think this may sound a little on the soft…

Lessons From the Five of Us – The Business and Positive Psychology Panel

(This was originally published by Senia Maymin on www.profitfromthepositive.com.) Five of us were on a panel about business and positive psychology. This was at the Master of Applied Positive Psychology Summit a couple of weekends ago. Basically, we answered questions such as, “What approaches have you found effective in introducing businesses to positive psychology research, concepts, and tools?” Each of us wanted to share a few key pieces of advice with those who attended and with those who didn’t have a chance to attend.  Here is our advice: Senia Maymin, MAPP ’06 (senia@ProfitFromThePositive.com. Website: ProfitFromThePositive.com. Senia says, “If you’re moved to do so, we’d greatly appreciate an Amazon review.” On Amazon at http://tinyurl.com/profitpositive.): Take outward actions. We can always take inward actions (like updating our website, thinking about process, writing down an outline for a presentation), but you’ll get more…

How To Stop Stewing in Your Own Juices

Biochemically speaking, emotions have a shelf life of 90 seconds. They’re designed to be transitory. And yet, somehow when our feelings fall on the negative side (i.e. anger) we seem to get stuck in a loop that can be hard to escape. All too often, we blame these feelings on someone else, when in fact, the answer to breaking the cycle lies within. After 90 seconds, the initial flood of chemicals has completely dissipated. Dwelling on the situation that caused your feelings in the first place keeps powerful, chemicals flowing and you literally stew in your own juices. It takes a little practice, but rather than stewing, you can hit the ‘reset’ button. A Relentless Loop Road Rage offers a prime example of getting stuck in an angry loop. Remember the last person who cut you off? What ran through…

Improve for The Business Stage Changes the Way People “Listen”

Thank you to Kat Koppett, who led Improv for The Business Stage earlier today. It was Positive Business DC’s first Webinar and has me thinking about approaching transformation and company culture a bit differently. You can read about my personal epiphany in Modern DC Business. What we’ll cover here takes a completely different flavor—the difference between “yes” and “but.” Linguists will tell you that “but” has strong negative connotations. Someone says “but” and we hear “no.” The word, “and,” however, is inclusive and without limits. Or is it? When discussing improvisational tools used within the context of business, Kat and Shannon (Polly) discussed how the Yes/And exercise becomes misapplied. The rule: You need to see, hear, and receive everything that’s happening and then use an offer—anything your partner says or does—including emotional context and gestures. You accept all that has…

Upcoming Meetup on Positive Diversity with M.E. Hart

Positive Diversity: Lose Labels, See Past Stereotypes, Build a Brilliant Team Research shows that Diverse Teams are stronger in Innovation and Creativity. Selecting the right people is especially critical for small businesses and startups, where every individual represents a significant investment and a large percentage of your company. Identifying people with the skills and qualifications needed – that’s the easier part. The harder part comes next. Who will be a good fit for the culture you want to create? Will their work style compliment or conflict with other team members? And what about character? The science of Positive Psychology is giving us new insights and can help us in a process of answering the ever burning question: “How do I know if I’m picking the right person?” At our  Meetup on November 7th, M.E. Hart will lead us in exploring…

Anchoring Bias and Positive Leadership

Part 4 in our “Cognitive Bias and Leadership” Series On our January 16, 2013 blog, we gave an overview of cognitive bias (our tendency to filter information through our own past experiences, likes, and dislikes) and surmised that it can lead to faulty judgments. So much of positive leadership hinges on good decision making, which, of course, affects company culture and workplace happiness. So, let’s expand the discussion. In the fourth of our series, I am going to talk about the Anchoring Bias. This bias is the tendency to favor a piece of information and “anchor on” or favor that information when making decisions, even though it may have no logical relevance to the decision at hand. With the Anchoring Bias, the information becomes our reference point to evaluate and make decisions. And, as you might guess, this can lead…

Mindfulness Increases Your Chance of Promotion

It appears as if social science and neuroscience are coming to the same conclusions about human behavior… at least in some instances. In a Ted Talk entitled Your Body Language Shapes Who You Are, Amy Cuddy speaks about how adjusting your posture for two minutes will change hormone levels, which will either make you more powerful or less powerful. It’s interesting, because the postures Cuddy highlights are clearly instinctive power or submissive moves. The hormones involved? Testosterone (the dominance hormone) and cortisol (the stress hormone). As people interact with one another, those hormone levels translate to body language. This has serious consequences personally and professionally. As a leader, one of the most important skills I taught my direct reports was how to interpret body language during interviews. Of course, the skill applied to all interpersonal interactions, but it was really…

PBDC Participate in Massively Multiplayer Thumb Wrestling

Yesterday, Donna and I journeyed to Richmond, VA to attend WomenEtc. by RichTech. We were originally inspired to make the trip to see Jane McGonigal, gaming guru and Ted Talk serial speaker extraordinaire. Jane’s life work has proven that gaming is not only has positive emotional and physiological benefits, she has demonstrated that gaming can also be used to improve the human condition. We’ll get to that part in another post. Jane’s presentation was everything we imagined it would be… and more. In the beginning, Jane boldly proclaimed that she would be able to get all 500 attendees to experience the 10 positive emotions associated with gaming within 60 seconds. Believe it or not, she did. So, what are those positive emotions, you might ask? 1. Creativity 2. Contentment 3. Awe and wonder 4. Excitement 5. Curiosity 6. Pride 7.…

Is the Fun in Striving or Arriving?

By GUEST BLOGGER: Peter Worrell As an entrepreneur owner-manager, do you ever wonder, “Hmm…will I ever get this business to achieve a wealth creation event, someday? It sure would be nice to think that all of the passion, effort, and sweat, not to mention cash I have risked in this business, would result in a capital gain where I could get some serious chips off the table, and get out of my day-to-day responsibilities. Now that would be a great goal to achieve.” Wouldn’t it? Or would it? For seasoned, successful owner-managers, does the fun and flourishing in life come from achieving goals or striving for goals? Can the entrepreneur’s life arc mature to the point that you achieve a wealth building transaction, and then possibly take another step forward into a whole new arc of achievement? We believe it…