Category Archives: #workwell

Leading from Someone Else’s Shoes by Yashi Srivastava

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The job of a leader is complex as it is, and it gets even more so during difficult times. After the results of the recent presidential elections in the US exposed a deep political divide in the country, numerous educational and professional institutions have been attempting to reconcile various perspectives so as to move forward in their respective pursuits. Many of these institutions prioritize and celebrate diversity, and one of the questions that faces their leaders today is about what they can do to effectively manage people from diverse ethnic and political backgrounds. While this US election presents a recent and salient example of troubled times, it isn’t the only one. Organizational life is often marked by conflicts between different groups of people, and leaders are required to handle these conflicts. What can leaders do to manage such situations effectively?… …

Workplace Positivity? What’s the Right Amount? And Why?

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(Originally published on Positive Psychology News Daily, PPND, in February 2016) Did you know the right amount of positive emotion can lead to more innovation, less absenteeism, and better problem solving? What are Emotions For? Early research regarding the purpose of negative emotion has been generally accepted. Negative emotion alerts us to danger and focuses attention on self-preservation and problem solving. However, understanding the survival benefits of positive emotion has been less clear, even dismissed, until recently. Researchers, including Martin Seligman, Barbara Fredrickson, and Christopher Peterson, have shown biological reasons for positive emotions and how they relate to human survival and well-being. In my experience as a leader, I have witnessed the results of positive emotion and its effect on well-being in the workplace. Emotions at the Workplace Positive emotion affects our workforce in the most basic way: our health.… …

How Learning your ABCs at Work Can Decrease Stress

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One of my all-time favorite bumper stickers asserts, “Don’t believe everything you think.” The first time I saw it, fifteen years ago, it took me a second to even make sense of it. Since that time, I have increasingly used that quote to remind myself that just because I have had a thought, it doesn’t necessarily make it true. This seems to apply especially when I find myself angry. We play a role in our own stress and angst, sometimes causing it where none really needs to exist. We bring our histories, good and bad, to our daily interactions and this affects our perceptions. Albert Ellis (1962), the father of Cognitive Behavioral Therapy (CBT), identified that much of the stress experienced in life comes not from the stressful events in our lives, but from our interpretation of the event. This makes sense – if the activating event were causal, then everyone’s responses would be… …

Why the Office “Good Guy” Enjoys his Work More than You

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The office good guy… you know him… he’s John, the administrative assistant who is always ready to enthusiastically serve on a new voluntary committee at work. She’s Nancy, a customer service representative who is not only genuinely happy to help customers solve problems, but will cover a co-workers’ shift almost anytime she is asked. They are unusual and everyone sees it.  They clearly care about the company and the people within. These “good guys” are good organizational citizens.  They are the people who do things beyond the formal duties of their role – like lending a helping hand to a co-worker, being an evangelist for their company, or organizing a team lunch. They are strong team players, keep the spirits of others high, maintain goodwill around them, and are actively involved in company activities… you get the idea.  And, as… …

Increase Your Leadership Skills by Becoming More Emotionally and Socially Literate

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GUEST BLOG: By Drs. Todd B. Kashdan and Robert Biswas-Diener In January 2010, we phoned each other after watching a PBS documentary called This Emotional Life. There was one scene where a middle-aged husband was recently fired from his job and on top of this, could barely sleep and rarely connected with his wife because of their difficulties parenting a newborn child. What does psychology have to offer to help a person dealing with so many stressors at one time? In this PBS special, a positive psychology coach taught him to keep a journal so that he could record three bits of daily appreciation. Telling someone who is experiencing hardship to be grateful may or may not be the wisest approach. There is certainly research evidence suggesting that daily gratitude can boost happiness but reframing misfortune as opportunity can also come across as invalidating and Pollyanna-ish. Isn’t there more research that could potentially have informed this particular case? We… …

Workplace Positivity? What’s the Right Amount? And Why?

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Did you know the right amount of positive emotion can lead to more innovation, less absenteeism and better problem solving? Early research regarding negative emotion has been generally agreed upon – negative emotion alerts us to danger, problems and focuses attention on self-preservation and problem solving. However, understanding the reasoning for positive emotion has been less clear, even dismissed, until recently. Martin E.P. Seligman, Barbara Fredrickson, and Christopher Peterson, for example, have shown biological reasons for positive emotions and how they relate to human survival and well-being. In my experience as a leader, I have witnessed the results of positive emotion and its effect on wellbeing in the workplace. Positive emotion affects our workforce is the most basic way – our health.  Research studies conducted by Ellen Langer and Alia Crum showed that simple changes in mindset can have dynamic and self-fulfilling effects on health. And this can be seen even at the cellular level. Steven Cole and Barbara Fredrickson’s joint… …

Does Corporate Training Have a Lasting Impact?

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A Look at Well-Being Measures to Evaluate As a corporate communications trainer I work with many people on a short term basis.  Over a two day session I can see an enormous impact on their personal and professional growth.  Invariably I am always asked, “Does this training really work?”  Aside from the pile of positive evaluations I have received I do not have a scientific answer for them.  Implementing well-being measures can bring scientific rigor to my field and can fine tune the work we do to serve the client in the most effective way possible. I. Corporate Training The company we work with has a policy requiring their high performing women, after a selection process, to take part in our training.  It is this training program that I will be evaluating.  We work with high performing women in cohorts… …

Leaders who Thrive by Martin Best

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by Martin Best, The Corporate Theatre See Webinar Recording from Martin Best’ recent PBDC presentation Technology has transformed old structures into a lattice of interactions that is as vibrant as a Kandinsky painting. The industrial and service ages have passed, and we’re now in a creative age where more and more of us are accountable for leading. Three essentials will help leaders thrive in this ‘new now.’ First, Authenticity: we must know our real selves. We are authentic when we are true to our purposes, beliefs and values. When we demonstrate them in actions and words, great changes can happen. In 1608 Galileo told the truth about the universe. Authority punished him for it, but he made it possible for Newton to shift our understanding from myth to mechanics. A new economics, and enlightenment, followed. We are their heirs. In 1794, Immanuel Kant wrote that Authenticity is maturity: leaders drive change when they have courage to use… …

WinCo Challenges Walmart with Profits and Employee Programs

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Positive Business DC loves to hear about great companies treating their employees well and increasing engagement.  Recently, Just Thought You Should Know recently wrote about WinCo. The flier is below, but you can check it out here. In Time’s recent article, they called WinCo ‘Walmart’s Worst Nightmare’ – their prices are lower than Walmart’s, yet they have better pay, and benefits.  Way to #workwell, WinCo!

Positive Presenting: How to Command a Room

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Do you know how to manage your energy in order to command a room?  Does the idea of doing a presentation make you want to run and hide?  What does research say about the ability to increase our presence?  I’ve spent almost 20 years of my life thinking about this very topic.  First, I worked as a Yale trained actor and producer in New York City and then as a leadership development consultant and coach.  What I have noticed is that there are a number of myths associated with presence. The first myth is that you either have it or you don’t.  If this were true there wouldn’t be any drama schools, no need for weeks of rehearsals before opening night and nor cottage industry for selling classes to actors.  There are tangible techniques that you can use to control… …

Good Space Energizes and Motivates

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This is unlikely a surprise – we feel better when we are in better environments.  And this absolutely applies to our workspaces.  Well, Marcia Moran and I got to see some interesting samples of great workspaces on Monday night when we went to a fun event sponsored by DesignLab.  Their idea was to hold a contest for architects and have them give people a “glimpse into the future of office space.”  Vornado, the landlord, gave six different firms suites on a single floor in Crystal City.  Then, they invited the community in to tour the space and vote on their favorite suite. Each impressive space was built out and designed by the following firms: RTKL, FOX, OTJ, Perkins & Will, Smith Group, and VOA.  Right away we saw a of “infographic style” drawing on a white board that really captured much of why good space matters when thinking about Positive Business – happier employees translates to a positive impact on morale, culture and even the bottom line.… …

Upcoming Meetup: Employee Development on a Shoestring

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“Doing more with less” has become a common phrase in the workplace and often has a negative connotation… but it doesn’t have to. Working within constraints nudges people to look for creative solutions, and thus is the focus of Positive Business DC’s February 11 Meetup featuring Halelly Azulay, author of Employee Development on A Shoestring. While classroom and online training are popular and first-in-mind development methods, they can be costly and complex. In addition to possibly being out of reach for budgetary and cost-to-productivity reasons, classroom and online training may not be the only or the best way to address learning needs even when they are available. Employee Development on A Shoestring explores other, non-training ways to develop employees on a tight budget. During the Meetup, Azulay will share the pros and cons of various non-training development methods, consider the… …

14 Things to Make You Happier and More Productive in 2014

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We wanted to give you something that would help make your life a little better next year.   Keep these things in mind when you are crafting your New Year’s Resolutions.   Give something away.  It makes you happier than buying something for yourself.  College students were given money to either give away or spend on themselves.  Guess which group was happier.  When we buy stuff, we always think it will make us happier, for a longer period of time, than it actually does.  Think – what did you give for the holidays versus what did you get? Give an experience.  If you are going to give something away, research shows that giving someone an experience versus a thing you can hold, makes people happier.  It also makes people happier to be with others (even if you are an introvert).  For example I gave… …

Mindfulness Increases Your Chance of Promotion

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It appears as if social science and neuroscience are coming to the same conclusions about human behavior… at least in some instances. In a Ted Talk entitled Your Body Language Shapes Who You Are, Amy Cuddy speaks about how adjusting your posture for two minutes will change hormone levels, which will either make you more powerful or less powerful. It’s interesting, because the postures Cuddy highlights are clearly instinctive power or submissive moves. The hormones involved? Testosterone (the dominance hormone) and cortisol (the stress hormone). As people interact with one another, those hormone levels translate to body language. This has serious consequences personally and professionally. As a leader, one of the most important skills I taught my direct reports was how to interpret body language during interviews. Of course, the skill applied to all interpersonal interactions, but it was really… …

Virtuous Business Practices – an interview with Dr. Kim Cameron

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  Dr. Kim Cameron is the William Russell Professor of Management & Organizations at the Ross School of Business at the University of Michigan and the co-founder of a field called Positive Organizational Scholarship (POS).  POS was separate in its origins from Positive Psychology (and pre-dates positive psychology).  I had the honor of having him as my advisor for my MAPP capstone at the University of Pennsylvania.  Louisa Jewell and I couldn’t ask for a fairer or tougher advisor.  I decided to interview him to see what he’s been working on. What subjects are businesses are most attracted to? Bottom line is the driver, of course.  All business executives say “If I don’t achieve profit, return to share, then I’m not doing my job and I will not last and nor will the organization.”  Their interest is:  ‘Is there any pay… …

Can Appreciative Inquiry Transform Cincinnati into a Strengths-Based City?

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I didn’t think much about going to Cincinnati, to be honest with you.  I went because David Cooperrider (the creator of Appreciative Inquiry (AI) and a Zen-like figure in Organizational Development) is a vanguard in the organizational development world.  I went because I wanted to see Appreciative Inquiry on a large scale.  I did not go because I wanted to be moved to tears (or singing, as the case may be).  But Cincinnati moved me.  The AI process moved me…and I’ve been through it before. For those of you dictionary lovers here is a recap of what the name means: Appreciate: Recognize the quality, significance or magnitude of; To be fully aware of or sensitive to; To raise in value or price Inquiry: The process of gathering information for the purpose of learning and changing; A close examination in a quest for truth I’ve written… …

It’s already February. Do you know where your New Year’s Resolutions are?

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Shannon Polly, MAPP, asks us where are goals are now that we are 6 weeks past our New Year’s resolution. She also recaps our recent Meetup with our Speaker, Caroline Miller, on Creating Your Best LIfe. Continue reading →