Are You An Effective Coach?

Contrary to popular belief, it appears as if cheering someone on to improve performance does not influence people as much as role modeling does. Studies cited by Harvard Business Review reveal that both approaches improve outcomes. People encouraged by ‘cheerleaders’ increased performance by 22% while those coached by the silent type improved by 33%. When you think about it, these outcomes make sense. It all has to do with setting expectations. A “C’mon, you can do it!” kind of coach frames the experience by counting down to an arbitrary end point. Their focus: Put in just enough time to ‘gut it out to the end.’ Silent trainers come from a completely different perspective. There is no stated end point. Instead, these trainers focus on the discipline needed to do your personal best. Thus, each style produces very different results. You…

Interesting Conversations on LinkedIn

If you’re somewhere in the management chain and not yet a member of either the Leadership Think Tank or Harvard Business Review groups on LinkedIn, you’re missing out on some very interesting conversations that get to the core of well-being in the workplace… or perhaps lack thereof in many American companies. One of the questions being debated on LinkedIn this week is as follows: If your employee makes a mistake, do you accept responsibility? Fascinated by the discussion thread, I scrolled through all of the comments and got a good sense for what people had to say about responsibility, accountability, and throwing subordinates under the bus. While I didn’t do a tally, it struck me that a rather large percentage of the comments had a strong authoritarian flavor, many with advice on the process and education needed to avoid mistakes…